Jena joined the healthcare division of Mueller Prost in 2018 as a Healthcare Billing Associate. She has over 10 years of experience in healthcare billing including customer service, accounts receivable and revenue cycle leadership within a large Home Health and Hospice agency. Jena has vast knowledge in all aspects of Home Health and Hospice revenue cycle management for Medicare, Medicaid (multiple states) Managed Care and Commercial payers throughout a variety of different billing software systems.
Jena constantly finds new ways for billing software to function effectively, which ensures clean claims are submitted to all payers. She has developed several new policies and procedures resulting in more efficient billing, timely collections and the reduction of overall Accounts Receivable for multiple clients.
Organizations & Awards
- TX Home Care Association Membership, Medicare/Hospice, Private Pay and Government Affairs Committees – Member
- National Home Care Association (NAHC), Young Professionals – Member
- Bachelors Degree in Sociology – University of Wisconsin-Milwaukee